When shopping on leedsmehndi.com, please thoroughly read all product details and choose carefully as all products are final sale (unless defective).
- Returns are not accepted for items that have been used or damaged. Pack the goods you wish to return in an envelope, via a trackable method. The customer is responsible for the product until it arrives to us. So, if the item you are returning is lost, we are not responsible for the reimbursement or compensation for the lost merchandise. The customer is also responsible for the return shipping cost.
- Returned items will be inspected upon arrival to ensure they meet requirements stated above.
- Upon receipt of the unopened merchandise, a refund will be issued via the original form of payment. Original shipping charges (if any) are non-refundable.
- To start your return or for related issues, contact firstname.lastname@example.org, including order number and shipment date.
EXCHANGES: We do not accept exchanges at this time.
SHIPPING ISSUES: If you did not receive your order or your order was mis-shipped, please contact email@example.com
DEFECTIVE PRODUCT: : If you have received a defective product(s), we are happy to replace the order or offer a full refund via original payment method. Defective products must be reported to our Customer Support team within 14 days of the order shipment date. Please contact us by email at firstname.lastname@example.org.
*Do not return any product before receiving instructions from the support email. In order to expedite the process, please include “Defective Product” in the subject of the email and include:
Your full name
Order ID and Date of Order
Description of the defect
Photographs of the defect
Proof of defective product is required for a refund and the physical return of the defective items may be required.